This was a highly emotional time for me having to sell my recently deceased mother's condo. Suzy was so helpful and patiently walked me thru every step, every step of the way. She helped me see beyond my emotions and ensured I was making sound well-thought out decisions all the while being empathetic to the situation and my feelings. During a time of grief and sadness, Suzy took complications and stress off my plate - I am glad and grateful I chose her to represent my family.
Working with Suzy Thomas at Dream Town has been one of our best experience! She has been a pleasure to work with ... Taking us through this whole process with utmost patience, making us feel comfortable, educating us with her wealth of knowledge, and above all making sure we got that ' Dream Place ' at the end of our journey ! Thank you !
Susie Kanter is a total professional, and an extremely helpful partner in our house buying search, price negotiation, and purchase. Susie also was key in suggesting professional support for our home buying experience: lawyers, plumbers, electricians, floor refinishing etc. Susie's contacts were invaluable.
The lawyer Susie suggested made our house closing experience a breeze.
I cannot imagine a better home buying experience.
I really enjoyed working with Natalie. She went above and beyond showing me the condo that I eventually purchased on numerous occasions. She made my buying of my first condo a very pleasant one. She was very knowledgeable and had great follow through. I would definately use Natalie again!!
Suzy Thomas is amazing. She's very experienced, knowledgeable, and always easy to get in touch with. She made our homebuying experience a real pleasure. I would recommend her to anyone I know who's interested in purchasing or selling a home.
My husband and I worked with Susie recently to purchase our first home, based on a recommendation from friends who'd had a great experience with her. We feel so lucky to have found her, and couldn't have asked for a better guide during such an important process. Susie was a true advocate for us, a trusted advisor, and always had our best interest in mind. We'd highly recommend her to all buyers - whether first timers like us or experienced buyers looking for an seasoned realtor.
One of the fundamental qualities of a realtor for first-time buyers is patience, and Susie seriously delivered for us in this area. From the very start, she graciously spent time talking us through the process and thoughtfully preparing us for what we'd encounter along the way. Her deep knowledge of the market and our mindset as buyers was apparent as she managed our expectations in a way we later realized was incredibly strategic. We believe this preparation gave us an edge in the end and ultimately made us feel most comfortable every step of the way. She was available to us nearly 24 hours a day, never making us feel badly for taking her time to view properties she probably knew we wouldn't end up liking. In fact, looking back, we realize now that Susie knew exactly what we were looking for much before we did. But she let us get there on our own, because she knew the path to our decision was just as important.
Susie's experience impressed us as well, apparent as she expertly guided us through the process. We felt confident in her ability to read between the lines, make thoughtful judgement calls, and provide invaluable perspective in the moment we needed it most. We constantly turned to each other to say how happy we were that we were in such good hands! She has an extremely well-balanced approach - kind and respectful, yet clear and direct - in everything from her advice to her buyer(s), her communication with other parties, and her negotiations while making a deal.
And finally, Susie is incredibly compassionate. We could tell she really cared about us, our journey, and where we'd end up. She was 100% in it with us, and we felt that from the very start and still today after we've been settled into our new place for months. We had such a great time working with her along the way. We spent plenty of time together, and always enjoyed ourselves; and that really matters in the buying process! To us, Susie is one of those gems that we've been lucky to work with and lucky to know.
We recently sold our home and purchased a condo in the city with Susie as our agent. We feel incredibly lucky to have found her as her level of knowledge, professionalism and work ethic can be hard to come by. Her communication and business style always made us feel informed, confident and well represented. Her strong relationships and years of experience made a real difference when those inevitable real estate bumps in the road came up. We never doubted that she had our best interests at heart and was going to do all she could to sell our home for the best possible price and make sure we were able to find and purchase a place we were thrilled with. This process is always stressful, but Susie's calm focus and expertise kept us reassured. And on top of that she is really just a pleasure to be around. The buying selling process is not a quick one, so having someone you trust and also enjoying doing business with is not to be overlooked! We would highly recommend Susie to our friends and family.
I had a fantastic experience because of Suzy. I was a very anxious first time home buyer and Suzy did above and beyond to make me feel comfortable with my choices and was available and present through the whole process. I had a friend in Suzy rather than just an agent. I'd recommend her to anyone looking for a realtor. She is THE best!
I would not hesitate to recommend Suzy Thomas to a friend considering a real estate sale or purchase. Selling my brother's Chicago condominium from my home in Washington, DC should have been much more difficult than it was, but Suzy gave spot on advice about the market conditions, best time to list the property, and who to contact for help with repairs, staging, etc. She worked tirelessly, got us offers quickly, helped to ensure we selected the strongest offer, and saw it through to closing (less than 8 weeks from listing date to closing date, including a 1 week extension at buyer's request). Throughout the process Suzy's follow up was excellent and she made sure everyone stayed on track.
Suzy was INCREDIBLE!! I have already recommended her to friends, and will continue to do so until she is no longer a relator. She was unbelievable accommodating, punctual, and professional. If I had questions about the smallest thing, she was quick to answer. She went above and beyond in helping me find the perfect home for my needs, in a neighborhood that I love. She was honest with her professional opinion (on what she believed was a good deal, etc.), but let me be in charge of where I wanted to live, how much I wanted to spend, etc. She pointed out things I would never have thought of without her careful scrutiny. Best of all, she made me feel comfortable and made the process very smooth for buying my first home...something that I was nervous to do! I cannot recommend Suzy highly enough.
Suzy was a great resource throughout our journey - from identifying/examining opportunities to closing on our condo. She listened to our needs and demonstrated a keen eye for presenting viable options. She has extensive knowledge of the neighborhoods we were interested in and could quickly evaluate which units were worth a look. Once we found the right place, she was very effective in getting us through the offer and closing - and all activities in between. We highly recommend Suzy. The Kings
Working with Susie was such a pleasure! We worked with her to sell our condo in Lakeview and then to buy our current home in Lincoln Square. On the sell side, Susie never pressured us into making a decision that we were uncomfortable with. She talked with us and provided all the pros and cons and helped us come to a decision that was right for us. It was clear she had our family?s best interest as her top priority. When we started the negotiation process, Susie strongly guided us with her years of experience and knowledge of the market. We really trusted her opinion and we?re glad we did because she got us more for our place then we thought we could get!
On the buy side, Susie again had our best interest as her number one priority. She asked the tough questions of the seller?s agents to ensure we were not purchasing a home that would give us unforeseen issues. Her knowledge of the market, years of experience and relationships with local agents made us feel confident and excited when it came time to put an offer on a place. When we found out there was a counter offer, Susie was proactive, direct and a true advocate for us. She stayed ?on top of the situation? and ultimately our offer was accepted!
Susie always made time for our calls and/or questions and never made us feel like she was too busy to spend time with us. All of the recommendations Susie gave us for a mortgage broker, lawyer, etc. were as professional, responsive, proactive and easy to work with as Susie. We really felt like our whole team had our best interest through the entire process. Susie provided direction, reassurance and comfort during what can be a very stressful and overwhelming process!
We would strongly recommend Susie to any of our friends and family and will be using Susie again when it comes time to move on to our next home!
As first time home owners and new to Chicago, Susie was the perfect
fit for us: patient, informative, helpful, flexible, and fun. We spent
many weekends and nights together viewing over 50 houses and every
outing Susie was prepared and energetic. Susie is excellent at
communication, not only with us, but all the other parties of the
house buying process. Susie genuinely cares about her clients and it is a
great feeling to have someone in your corner who will listen and fight
for you. Susie is experienced and knowledgeable about every part of the
home buying process from neighborhoods to offer negotiations. While our
home is a perfect fit, we look forward to working with Susie when the
Susie represented us in the sale of our Lakeview condo. He experience and hard work
helped us to get a good deal for our place in a very tough real estate market. We
interviewed several Realtors before finding Susie and none of them came close. For a
Realtor that has a lot on her plate, she made us feel like we were her only client.
We recommend Susie to all our friends and family.
Our family relocated to Chicago from Canada recently, and we worked with Susie in finding our home here. Our most important factors were to find a home near a great school and in a kid-friendly neighborhood. Susie was very thorough and extremely responsive in this process, representing our interests beyond expectation. We were successful in our search, and thanks to Susie our transition to Chicago has been much easier. Thanks so much, Susie!
As a first time home buyer, I didn't even know where to start. How do I find
condos? How do I pick an agent? What do I even want to buy? Luckily, one of my
colleagues said, "I have just the agent for you." Enter Susie Kanter of Dream Town
Realty. Three words: Educated. Responsive. Caring.
Educated - Susie knows the downtown market really well. She's been doing this for
almost 2 decades and used to own a mortgage company. When walking through potential
places, she'd notice things that I didn't even think to look at. She's not shy, so
she'll speak up and ask all of the questions that need to be asked. However,
because she's been doing this for a long time, she is well versed in Realtor
etiquette...so you know she'll work well with all parties and avoid personality
conflicts (critical for this emotional process).
Responsive - It is amazing how quickly Susie responds to emails/phone calls. And
it's not because she's not busy. She is just an amazing multi-tasker and is able to
make you feel valued. She remembered all of the conversations we'd had, so I wasn't
repeating myself. Whenever I had a question...and I had plenty...she really took the
time to not only answer the question I asked, but also the ones I didn't even know to
ask. She'd tell me the answer over the phone...and then she'd write it all in an
email to make sure it hit home.
Caring - Susie's end goal is to make you happy. There was no pressure to
buy...she really wants you to feel good about your decision, so she lays out the
facts about the place, gives her opinion, and then leave it to you. She listened
to my housing needs / wants and then built our condo viewing day around them. She
kept her focus in the price point I established and never tried to pull me out of
that range. I felt like she was with me throughout the entire process.
The timeframe from when I saw my now condo to when I signed the loan papers was
less than a month! I couldn't have done it without her.
I have known Suzy Thomas for many years, and recently used her to help sell my house and buy a condo. She's smart, responsive, honest and incredibly patient, and fun to look at properties with. She has also helped found a nonprofit called Realtors to the Rescue to place pets displaced by owners moving who cannot take their pets with them. I recommend her highly.
Suzy just wanted to drop you a line and thank you again for the great work you did for us in selling our condo. We know that selling any property in Chicago in this recession wasn't easy but you stayed with it, conducting open house after open house... showing after showing. All along you kept us in the loop explaining and exploring options to help us get the unit sold. We would refer you to anyone with the greatest of confidence. Thanks again and all the best!
Ours was a unique situation. We live in Connecticut and the house that we needed to sell was located in Chicago, Illinois. We were referred to Suzy Thomas by a mutual friend. Suzy was a godsend. She was so knowledgeable about the real estate market. She consistently kept us updated by e-mail and phone in regards to interest and activity about the sale of the house. Suzy paid attention to even the smallest detail and had multiple resources at hand. Suzy was helpful, always giving good direction and advice but letting us make any final decisions. We felt we had some control over the sale even living so far away. As a result of Suzy's hard work, she was able to negotiate a good price for the house in a very depressed housing market. We would recommend Suzy Thomas without hesitation.
I had the pleasure of meeting Suzy in 2004. I was at my hair salon complaining about the Realtors I was interviewing and how I was becoming discouraged. My hairdresser spoke very highly of his Realtor, this woman named Suzy Thomas. I was so impressed by his recommendation that I called her as soon as I left his chair.
I made an appointment for Suzy to come to my home. She was so organized, so informative, it was insane! Out of all of the Realtors I interviewed, Suzy was the only one who was prepared, and I was sold. I appreciated the fact that she understood why I didn't want a lock box. She never blinked and thought it was a big deal like the other realtors I interviewed. As time went on I was so thrilled with my decision to choose Suzy. She kept her promise and was at every appointment. I was so impressed. I was around for some of the appointments and could hear her selling and remembering every high point about our home. I was so comfortable with her in my home as well, I never worried.
As she was working to sell our current home, we had her help us look for our new home. Again, we were so impressive with her knowledge of different areas. She knew the pros and cons — and most importantly, let us decide. Suzy never pushed any particular home on us and always made sure we were comfortable with her choices to ensure she was hitting all our concerns and needs, etc. My husband and I never minded going out to see homes because we got to hang out with Suzy. She is always so upbeat, and pleasant to hang around and that made the whole process more comfortable to handle because we knew she had our back.
We continue to recommend Suzy to family and friends. There are many good Realtors out there but finding them is the hard part. Once you find one, you never want to switch. We will always start with Suzy first when making a decision to move.
Suzy Thomas was a one-stop Realtor for us, handling both our sale and our new home purchase. She was never more than a phone call away, and we always had all the information we needed--usually before we asked for it! From listing to closing, Suzy was by our side every step of the way.
Suzy represented us both in the purchase and sale of a condo in the Lakeview area of Chicago. We were extremely pleased with her representation and would highly recommend Suzy to anyone looking to either buy or sell in Chicago. Not only does she have great knowledge of many areas in the City, she is also very honest in assessing the pluses and the minues of various properties. She is very low key but, at the same time, has no problem in being very direct if the situation calls for it.From a selling standpoint, we sold the condo we owned in the Spring of 2010 which was a very challenging time to sell a property, and we were amazed that we had a contract on the condo in less than a week. As we approached closing, a couple of "bumps in the road" occurred and Suzy was very adept at resolving the problems and moving to a successful closing.In addition, Suzy helped our daughter buy her first condo and did an amazing job at helping her understand the process of purchasing real estate which can very confusing for a first time home buyer. In addition, Suzy was very patient with her and never pressured her into making a decision.
Susie Kanter is a well-rounded woman who makes her clients a top priority. She is honest, knowledgeable, detail oriented, and thorough in everything she does. Her number one goal is to make sure her clients are happy and get the best home possible. Susie's professional expertise is unmatched and is essential when it comes to buying and selling a home in Chicago.
Susie provided stability and a positive attitude when selling our condo in the midst of a poor market. We feel she did an excellent job for us in what was a challenging process. She proved she was extremely knowledgeable and an excellent advocate during the selling process. We were lucky to have Susie also represent us during the purchase of our first home and we couldn't be happier with the outcome. Susie's attention to detail, follow through, and work ethic has made us feel fortunate to have her represent us. We would highly recommend Susie to any of our family and friends.
We worked with Susie on the sale of our condo, just as the market was beginning to slide. She met with us months in advance and provided us with excellent advice regarding the preparation of our unit so buyers could envision themselves living in our condo. Susie also provided us with ideas and resources including difficult but sensible counsel regarding our asking price. As a result, we were under contract just 15 days after we officially put our place on the market! Her services didn't end there — she was an excellent sounding board throughout the entire negotiation process and helped make the deal happen.
On the flip side, she was also very professional in helping us find our new home. She helped us sort through the various pros and cons of our options, and referred great professionals to us to help finalize the process (home inspector, lawyer, mortgage service, etc.).
Susie is not only very professional, she is personable and makes this very stressful process a lot more fun and manageable. And, it was certainly comforting to know that she was working in our best interest when orchestrating such an important personal investment.
When an agent brings knowledge and professionalism like Susie does, it brings a comfort level to everyone involved in the transaction. My seller was so very grateful of how (smoothly) the transaction went ... The comfort she brings to everyone involved is what sets her apart from everyone else!
Susie is amazing to work with, tremendously professional and knowledgeable about all aspects of the home buying process. She negotiated on our behalf and fought for us, and we received the "largest closing credit" our lender had ever seen! Susie is a well rounded agent, with a stellar reputation in Chicagoland. We routinely ran into real estate agents who knew her or knew of her reputation. It felt great to have a top real estate agent representing us.
As first time buyers we were overwhelmed by the process of buying our new home. Having no idea what question to ask, or where to even start — other than our needs for central air and parking — a colleague of ours recommended Susie Kanter to us. Susie did everything for us, from appropriately assessing what we could spend for a new home based on our income and identifying key growth neighborhoods to securing our mortgage team, inspector and property lawyer.
Jed, Associate Director, US Memorial Holocaust Museum